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Negotiation Skills
Successful Negotiations

Course Reference: W-SN

Duration: 8 hours

Type: In Person

*Fee: €300

09:00-17:00 – Start Date: To Be Announced 

This workshop is designed to equip you with a better understanding of essential negotiation skills to effectively manage negotiation inside and outside the workplace.

Working through engaging and practical real-life examples and scenarios it will explore effective methods for progressing to a successful negotiation result.

Negotiation is a way to communicate, collaborate and achieve consensus.

Funding Available

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This workshop is spilt into 3 parts, all delivered on the same day. These are broken down below:

Session 1: Introduction to Negotiation Skills

  • Effective negotiation skills and personal styles
  • Types of negotiations: distributive vs integrative negotiations
  • Importance of building rapport; Establishing trust and positive relationships
  • Persuasion techniques: compelling arguments and influencing others

Session 2: The Negotiation Process

  • Stages of negotiation: initiation, discussion, bargaining, closure
  • Setting objectives and identifying outcomes
  • Research and gathering information
  • Using tactics: anchoring, framing, making concessions
  • BATNA – developing and understanding option

Session 3: Negotiation Challenges

  • Facing resistance – recognising underlying issues and competing interests
  • Handling deadlocks
  • Responding to aggressive or manipulative behaviour
  • Techniques for defusing tense situations

Certification

A Certificate of Attendance will be provided after completion of the workshop.

For Corporate Enquiries:

Companies are able to recover up to 70% of the cost of training through the Investing in Skills Scheme. More information can be found through the following link: https://jobsplus.gov.mt/iis/iis-open-calls

This course is aimed at people who would like to improve their confidence and develop their negotiation techniques. Professionals who are involved in negotiations with customers, suppliers or colleagues will particularly benefit from this course.

No Special Requirement

  • Negotiation Outcomes
  • Factors Affecting Negotiation
  • Bargaining Strategies
  • Strategies and Tactics for Joint Problem Solving
  • Planning for Conflict or Co-operation
  • Critical Negotiation Behaviours
  • Dealing with Different Types of People
  • The Importance of Communication and Persuasion
  • Body Language
  • Tricks of the Trade
  • Tactics and Counter-Tactics.

Refer to the Course Information tab for key content that will be covered during this workshop.


Course Format

An 8-hour workshop that will include a presentation together with practical examples, exercises and discussions

  • Two coffee breaks and a lunch break included
  • Food and refreshments provided by Malta Business School
  • At our premises in Psaila Street, Birkirkara

 

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Testimonials

Successful Negotiations

“I can say that this is my first course but definitely not my last”

Alberta Stivala
Successful Negotiations

“I often come for courses at Malta Business School, and I often send our staff as well as I see this as great opportunities to learn”

Lisa Audino
Successful Negotiations

“I find Malta Business School to be very professional”

Nicholas Vella
Bachelor in Business and Management

“Throughout the program, I faced several challenges, but the support from the school and the Academic Team was exceptional. Their guidance and encouragement helped me overcome these obstacles and remain focused on my goals.”

Stephania Dimech
Henley Executive MBA

“Applying what I learned in the MBA program to my role at work has been incredibly rewarding. I have been able to implement sustainable practices within my organisation, driving initiatives that promote eco-friendly tourism while enhancing visitor experiences. The skills and insights gained from Henley have empowered me to lead with confidence and make informed decisions that positively impact both the environment and the community.”

Oswin Farrugia
Henley Executive MBA

“The Henley MBA emphasises that even when one reaches high positions in business, one still needs to remain humble, genuine, and willing to listen to others.”

Stephen Vella Lanzon
Henley Executive MBA

“While pursuing my MBA, I was able to build a profound sense of managerial maturity and leadership abilities in order to better carry out my tasks and overcome the challenges that I face on a daily basis. The dissertation I wrote was stimulating because it allowed me to acquire valuable techniques and perspectives, as well as to broaden my awareness of the industry I work in.”

Matthew Muscat
Henley Executive MBA

“Apart from a great sense of accomplishment of being able to receive an MBA degree from one of the most prestigious business schools in the world, it is the new professional knowledge, networking, personal growth, and self-realisation that makes this distinguished course worthwhile.”

Aliya Noor
Henley Executive MBA

“A heartfelt thanks to the staff of Malta Business School for ensuring the smooth running of the programme and for always supporting us in times of need. Furthermore, I wish to show my gratitude towards Henley’s tutors, who through their professional standards and dedication, ensure the delivery of such an excellent programme.”

Terence Farrugia