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Giving and Receiving Feedback

Course Reference: SC-GRF

Duration: 8 hours

Type: *Face to Face

*Fee: €300

11th May 2024

In many daily situations, it is normal to have different points of view that if not expressed clearly, could result in misunderstandings or arguments. The importance of giving and receiving feedback properly is a crucial skill not only for managers but for all employees at the workplace, irrespective of whether they are dealing with external clients or fellow colleagues. This course will focus on understanding the importance of feedback and introducing proven methods of not only receiving feedback but more importantly on giving feedback in an appropriate and useful way.

Whether you need to give positive or negative feedback, or receive effective feedback, it is important that you know the purpose of the feedback. When tackled in the right way, feedback brings about changes in behaviour, highlighting those areas which are being handled well, and other areas which are in need of improvement and change.

This course is ideal for participants who want to improve and master the skills of giving and receiving feedback.

No Special Requirement

  • Receiving feedback
  • Understanding the message
  • Being open to different ideas
  • Giving feedback
  • The importance of being specific
  • Time matters
  • Criticize in private, (praise in public)
  • Following up
  • Recommended Background

Course Format

An 8-hour course that will include a presentation together with practical examples and discussions.

 

Certification

A digital certificate of Attendance will be given at the end of the course.

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Testimonials

“I was lucky enough to be part of a fantastic learning team, with whom I developed an unbreakable bond. I was also fortunate enough to be in a cohort of genuinely gifted people, each and every one with a different story but with a common end goal, that of achieving this MBA.”
Hannah Flynn
“Every module’s completion provided a boost in self-confidence, as we were exposed to different academic and practical tools and perspectives from peers in diverse industries.”
Chris Fenech
“Norman is very welcoming. He immediately made me feel that I can express myself and not keep everything to myself, and he is very informative. Even in his portfolio there are big companies involved and his experience in this sector of work is very vast”
Joseph Saliba
“This workshop is helping me a lot in my career. I work as a project manager. I coordinate and am also a site manager. As a workshop, it is helping me mostly by learning how to grow my abilities in project management, how to prioritise, and follow the needs of the client so that after the project starts, it would finish on time, as it was intended. “
Wayne Camilleri Psaila
“As an experience so far, we are very satisfied, we are having fun as the workshop is very interactive. How the knowledge is provided by Annette is very good. I’m quite satisfied.”
James Attard
“The experience with the tutor was perfect, there were answers for every question, so we are very happy when it comes to our tutor.”
Simona Gelevska