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Conflict Management

Conflict Management
Conflict Management

Course Reference: SC-CM

Duration: 8 hours

Type: *Face to Face

*Fee: €230.00

Conflict is a normal part of working together, and when conflict inevitably happens, steering your team through the situation helps you to become a better leader. Conflict should be addressed quickly and in the right way. This course will enable you to understand why conflict occurs, different ways of how to manage conflict and why conflict can be healthy.

In most cases, angry people are screaming to be heard. They want to be valued, loved, and listened to. They want to feel important but cannot express themselves constructively. With the right attitude and knowledge, it is possible to get past these insecurities and reach an understanding. This course will guide you through techniques to be able to settle disputes quickly and peacefully for the benefit of everyone involved.


If you are leading or working in a team and would like to be able to deal with conflict professionally, join this programme and discuss how you can manage conflict with the least damage to relationships.


No Special Requirements

  • Common causes of conflict
  • Positive effects of conflict
  • Conflict management styles
  • A look at different approaches to resolve conflict
  • Handling difficult conversations
  • Skills to avoid unnecessary conflict

Course Format

An 8-hour course that will include a presentation together with practical examples and discussions.



A digital certificate of Attendance will be given at the end of the course.


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I definitely recommend this learning and growing experience to anyone who wants to take the next step in their career and, or, grow as a person.
Andre Vassallo
Andre Vassallo
The Henley MBA has aided my development within the management spectrum.
Jean Carl Grech
Jean Carl Grech
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Hubert Debono
Hubert Debono
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Matthew J. Mercieca
All staff members at MBS are very helpful with a common point in mind; to help you achieve a better future!
Martin Attard
Martin Attard
I will recommend MBS to all students who have several years of work experience, but would like to obtain a qualification
Philip Gatt
Philip Gatt