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Giving and Receiving Feedback

Course Reference: W-GRF

Duration:
1 Day

Mode of Delivery:
In person

Time:
09:00-17:00

Total Fee:
€300

Next Intake:
TBA

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Funding Available

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Whether you need to give positive or negative feedback, or receive effective feedback, it is important that you know the purpose of the feedback. When tackled in the right way, feedback brings about changes in behaviour, highlighting those areas which are being handled well, and other areas which are in need of improvement and change.

In many daily situations, it is normal to have different points of view that if not expressed clearly, could result in misunderstandings or arguments. The importance of giving and receiving feedback properly is a crucial skill not only for managers but for all employees at the workplace, irrespective of whether they are dealing with external clients or fellow colleagues. This course will focus on understanding the importance of feedback and introducing proven methods of not only receiving feedback but more importantly on giving feedback in an appropriate and useful way.

This course is ideal for participants who want to improve and master the skills of giving and receiving feedback.

No Special Requirement

  • Receiving feedback
  • Understanding the message
  • Being open to different ideas
  • Giving feedback
  • The importance of being specific
  • Time matters
  • Criticize in private, (praise in public)
  • Following up
  • Recommended Background

Course Format

An 8-hour course that will include a presentation together with practical examples and discussions.

 

Certification

A digital certificate of Attendance will be given at the end of the course.

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Testimonials

Henley Executive MBA

“The support from Henley Business School throughout the programme was exceptional. Whether it was academic guidance, career advice, or simply the encouragement of a strong and engaged community, I never felt alone in the process. My fellow students — a truly diverse and inspiring group of professionals — became both my sounding board and my network.”

Yuliya Prutyanova
ATHE Level 7 Diploma in Strategic Management

“All the tutors were supportive, even outside the classroom. They were always willing to guide us and provide clarity whenever needed. I am genuinely proud to have been part of their classes.”

Emna Ghamgui
Bachelor in Business and Management

“The Bachelor in Business and Management programme made a significant difference in my professional journey. When I first started, I was in a standard role within a company. Over the course of the three years, I progressed into a leadership position.”

Theodisia Grech
ATHE Level 7 Diploma in Strategic Management

“The programme has significantly strengthened my strategic thinking and decision-making skills. I have been able to apply the knowledge gained directly to my professional environment, particularly in strategic planning, leadership, and organisational development.”

Samson Abdela
ATHE Level 6 Certificate in Coaching

“The ATHE Level 6 Certificate in Coaching has made a real difference in my everyday life. It has changed the way I see situations and people. I now approach things from different perspectives, which has helped me both personally and professionally.”

Mustafa Abuseada
ATHE Level 6 Certificate in Project Management

“This is my second qualification with Malta Business School and I can confidently recommend them to anyone considering further studies… I now apply the knowledge gained by using more effective planning tools, improving stakeholder communication, and making informed decisions that drive successful outcomes.”

Romina Micallef
I definitely recommend this learning and growing experience to anyone who wants to take the next step in their career and, or, grow as a person.

Andre Vassallo

Henley Executive MBA

“Norman is very welcoming. He immediately made me feel that I can express myself and not keep everything to myself, and he is very informative. Even in his portfolio there are big companies involved and his experience in this sector of work is very vast”

Joseph Saliba

Project Management Fundamentals

“I would undoubtedly choose Henley again”

Mark Cassar

Henley Executive MBA

“This course has helped me perform tasks better at my workplace and will also allow me to progress in my career”

Elizabeth Farrugia

ATHE Level 5 Diploma in Accounting

“Besides having the support of an amazing cohort, the Malta Business School was with us every step of the way to ensure we do not fall behind, and to succeed in our learning journey.”

Hubert Debono

Henley Executive MBA