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Why success always starts with failure?

“Few of our own failures are fatal,” economist and Financial Times columnist Tim Harford writes in his new book, Adapt: Why Success Always Starts With Failure. This may be true, but we certainly don’t act like it. When our mistakes stare us in the face, we often find it so upsetting that we miss out on the primary benefit of ... Read More »

Want to go from MBA to CEO?

Good news for today’s MBA grads: The share of large company chief executives with graduate business degrees has grown nearly 50 percent in the past 10 years. But don’t start decorating your corner office yet. There’s a lot to learn before you’re ready to take the CEO chair. Read More »

Do not know the answer…

Have you ever lied during an interview? If you’ve ever pretended to know something that you don’t, you’re hardly alone – up to 70 percent of people have suffered from impostor syndrome at some point in their lives. Read More »

Do we really need managers?

Ryan Carson was presenting his company’s latest numbers to investors when he broke the big news. In the middle of the presentation, one investor stopped and asked, “Wait, who reports to who?” Read More »

A Good Life Contains these 6 Essentials

The ultimate expression of life is not a paycheck. The ultimate expression of life is not a Mercedes. The ultimate expression of life is not a million dollars or a bank account or a home. The ultimate expression of life is living a good life. Read More »

Say the Truth in your Resume

We were presenting a job-search workshop and the topic was branding. “You can brand yourself in the Summary at the top of your Human-Voiced Resume,” I said. A fellow had a question. “I’m putting a human voice into my Summary,” he said, “but I think it sounds a little grovelly right now.” The fellow’s name was Paul, and his resume Summary ... Read More »

10 Things successful people do on Friday afternoon

How you end your workweek will not only have a huge impact on how productive you are the following week, but also may determine how relaxed you are over the weekend. “Successful people tend to adhere to routines in general, so it’s no surprise that the most successful people I know maintain a Friday afternoon routine,” says Michael Kerr, an ... Read More »

How to build successful career

Everyone wants to build a successful career: to get promoted, to gain new responsibility and authority, to earn a higher salary. (Well, maybe not everyone, but you get the point.) Even though I held a number of responsible positions, I also made a number of missteps (one of my nicknames was CLMJ, for Career Limiting Move Jeff), so I’m probably ... Read More »

7 Customer Service Tips

Customer service tips are a dime a dozen on the web, but how many of them actually provide real value? Sure, “be polite” is good advice when dealing with customers, but it’s also obvious and lacks the data and case studies to provide further insights. Read More »

Paperless Life

I am a writer, and I love paper. I love the feel of it, the smell of it, and the promise it holds. I could sit in a stationery store and stare at its many forms for hours (that is, if I could find a stationery store anymore). But I am in the midst of a passionate pursuit of a ... Read More »