Short Courses in October '17
Customer Care skills for Client-Facing teams
This course enables participants to identify and understand customers' needs and exceed their expectations in different applicable scenarios, be it face to face, via email, or over the phone.
Professionals who have good project management skills are highly regarded in any industry. This course will look into certain skills such as planning schedules and costs, time management and project reporting.
The Art of Selling
This is a practical hands-on course that provides participants with essential techniques to become successful sales people. Learn how to boost the power of persuasion and get an insight into the most effective behaviours to make people want to buy and negotiat...
This course enables participants to get their point across in an effective manner when dealing with clients as well as colleagues. Participants will be provided with the skills that enable them to create win-win situations through the development of communicat...
Managing Time Effectively
To get the most out of life and reduce stress, managing time effectively is a must. This course will give you tools and techniques to help you to manage your time so that you become more effective and efficient at work and at home, and in that way obtain a bet...